Terms and Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the ECOOPEX website and the services provided by ECOOPEX (“ECOOPEX”, “we”, “us”, or “our”).

ECOOPEX provides business consulting, digital marketing, branding, website and application development, social media management, marketing strategy, growth consulting and related business services.

By using our website or engaging with our services, you confirm that you have read, understood and agreed to these Terms.

If you do not agree with these Terms, please do not use our website or services.

2. Use of Website

You may use the ECOOPEX website only for lawful purposes.

You agree not to:

Attempt to gain unauthorised access to the website, servers or systems.
Interfere with the security or operation of the website.
Upload malicious code, viruses or harmful material.
Copy or misuse website content without permission.
Use the website for fraudulent, unlawful or misleading activities.
Misrepresent your identity, company or business information.

We may update, modify, suspend or discontinue any part of the website without prior notice.

The information provided on our website is intended for general informational purposes and should not be treated as a guarantee of specific business, marketing or financial results.

3. Our Services

ECOOPEX may provide services including, but not limited to:

Business growth consulting
Business launch and strategy consulting
Digital marketing
Search engine optimisation (SEO)
Local SEO
Google Ads and PPC management
Meta advertising
Social media marketing and management
Lead generation
Content marketing
Branding and graphic design
Website design and development
Application development
Marketing strategy
Business systems and operational support
Other consulting, development and growth-related services

The exact scope of work, deliverables, timelines, fees and responsibilities for a project will be defined in the relevant proposal, quotation, invoice, service agreement or written communication agreed with the client.

Any service not specifically included in the agreed scope may be treated as additional work and may require additional fees.

4. Client Responsibilities

To enable ECOOPEX to deliver services effectively, clients are responsible for providing accurate and complete information.

The client agrees to provide, where applicable:

Required business information
Brand assets and logos
Website or platform access
Advertising account access
Product or service information
Content approvals
Timely feedback
Payment information
Other materials reasonably required for the project

Delays in providing information, approvals, content or access may affect project timelines.

ECOOPEX will not be responsible for delays caused by the client's failure to provide necessary information, approvals or access.

The client is also responsible for ensuring that any information, images, trademarks, content or materials supplied to ECOOPEX may legally be used for the project.

5. Payments & Refunds

Fees for ECOOPEX services will be communicated through a proposal, quotation, invoice, subscription plan or other written agreement.

Unless otherwise agreed in writing:

Payments must be made according to the agreed payment schedule.
Work may begin only after receipt of the required advance or initial payment.
ECOOPEX may pause work where payments become overdue.
Additional work outside the agreed project scope may be charged separately.
Third-party expenses may be charged separately where applicable.

Payments made for work already started, completed, allocated or delivered may be non-refundable.

Where a refund is applicable, it will be determined based on the specific service agreement, work completed, resources allocated and third-party costs incurred.

Advertising spend, software subscriptions, domain purchases, hosting charges, platform fees and other third-party costs are generally not controlled by ECOOPEX and may not be refundable.

Any specific refund terms stated in a proposal or agreement will take priority over this general section.

6. Intellectual Property

Unless otherwise agreed in writing, all intellectual property owned by ECOOPEX before the start of a project remains the property of ECOOPEX.

This may include:

Business frameworks
Marketing strategies
Processes
Templates
Systems
Internal documents
Research methods
Website components
Design systems
Reusable code
Presentation formats
Proprietary materials

For custom client deliverables, ownership or usage rights will be determined by the applicable proposal or agreement.

Where full ownership of final approved deliverables is transferred to the client, such transfer may be subject to full payment of all outstanding fees.

Clients may not reproduce, resell, distribute or commercially exploit ECOOPEX proprietary materials without written permission.

Third-party fonts, software, plugins, images, stock assets, platforms and other licensed materials remain subject to their respective licence terms.

7. Confidentiality

Both ECOOPEX and the client agree to take reasonable steps to protect confidential information shared during a project.

Confidential information may include:

Business strategies
Financial information
Customer information
Marketing plans
Access credentials
Internal documents
Product information
Commercial information
Unreleased business plans

Confidential information will not be intentionally disclosed to third parties except where:

Permission has been provided;
Disclosure is required to deliver the agreed service;
Disclosure is required by law; or
The information is already publicly available through lawful means.

This obligation may continue after completion or termination of the project.

8. Limitation of Liability

ECOOPEX aims to provide professional and commercially reasonable services. However, business, marketing and digital performance can depend on many factors outside our control.

We do not guarantee specific outcomes such as:

Sales revenue
Profit levels
Search engine rankings
Advertising performance
Lead volumes
Social media growth
Website traffic
Investment or fundraising outcomes
Business growth

To the extent permitted by applicable law, ECOOPEX will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or services.

Where liability cannot be excluded, ECOOPEX's total liability will generally be limited to the amount paid by the client for the specific service giving rise to the claim, subject to applicable law and any different terms agreed in writing.

Read Full Terms & Conditions ↓

9. Third-Party Links

The ECOOPEX website or our services may involve third-party platforms, applications or websites.

These may include services such as:

Google
Meta
Instagram
LinkedIn
WhatsApp
Webflow
WordPress
Shopify
Hosting providers
Payment processors
Analytics tools
Advertising platforms
CRM systems
Other software or technology providers

ECOOPEX does not control the availability, policies, pricing, functionality or security of third-party services.

Your use of third-party platforms may also be subject to their own terms, privacy policies and fees.

We are not responsible for changes, restrictions, suspensions, outages or losses caused by third-party services outside our reasonable control.

10. Termination

Either ECOOPEX or the client may terminate a service or project according to the applicable proposal or agreement.

ECOOPEX may suspend or terminate services where:

Payments remain overdue.
The client breaches these Terms.
Required information or cooperation is repeatedly not provided.
The project involves unlawful or misleading activity.
Continuing the engagement creates legal, security or reputational concerns.
The client engages in abusive or inappropriate conduct towards our team.

Upon termination, the client may remain responsible for payment for work already completed, resources allocated and approved third-party expenses.

Any deliverables or access rights due after termination will be subject to applicable payment and contractual obligations.

11. Governing Law

These Terms are governed by the applicable laws of India.

Unless otherwise agreed in writing, disputes relating to these Terms or ECOOPEX services will be subject to the jurisdiction of the appropriate courts in Maharashtra, India.

Where possible, both parties are encouraged to attempt to resolve disputes through good-faith discussion before beginning formal legal proceedings.

12. Changes to Terms

ECOOPEX may update these Terms & Conditions from time to time to reflect changes in our services, business practices, website functionality or legal requirements.

The latest version will be published on this page with an updated effective date.

Continued use of the website or services after changes are published may constitute acceptance of the updated Terms, where permitted by applicable law.

We recommend reviewing this page periodically.

13. Contact Us

If you have questions regarding these Terms & Conditions or ECOOPEX services, you can contact us through our website.

ECOOPEX
Ahilyanagar, Maharashtra, India

Website: www.ecoopex.com
Email: Use your official ECOOPEX business email
WhatsApp / Phone: Use your official ECOOPEX contact number

For business enquiries, partnerships or service-related questions, please use the Contact Us page on our website.